The Gatwick Valet Parking Company Reviews

Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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238 reviews with 4 star rating
Customer
Russell Alderton
Reviewed on 30th March 2019
4 out of 5 stars

It took 4 calls to contact the company when we were arriving so I was worried and had to drive around until I had spoken to them. Apart from that it was a good service.

Customer
DWFALLS
Reviewed on 23rd March 2019
4 out of 5 stars

No delay in dropping off. However when i picked up, my car was there but the driver with my keys had gone to collect another. Consequently a short wait.

Customer
Julie Perrin
Reviewed on 19th March 2019
4 out of 5 stars

Rang when 15 minutes away upon arrival and the booking was not found even though we had a reference number. The person who answered sounded like he'd been woken up. However he arrived on time to collect the time and the car was waiting for us within the 5-10 minutes stated when we came back and called. Only 5 miles added to the clock which was excellent and the car was in the same condition as we left it. The £4 exit fee is steep but we were aware of this - shame on you Gatwick airport! Overall would definitely use again.

Customer
Carol
Reviewed on 18th March 2019
4 out of 5 stars

Great value and very efficient service. Only had to wait a few minutes for collection and already waiting for us on return.

Customer
AI CHENG YAP
Reviewed on 22nd February 2019
4 out of 5 stars

It was really convenient with Park and Go. Fuss free and affordable. I would have given it a 5/5 but because I had to wait for 30 minutes for the person to collect my car. The redeeming part was during the return process. The person was already waiting for us when we reached the car park and that took less than 10 minutes. I'll definitely use park and go again. Keep it up!

Customer
Chantal
Reviewed on 5th February 2019
4 out of 5 stars

Excellent service and very good price. Someone was waiting to collect the car when we arrived. The only hiccup we had was that when we came back to collect the car, it was there, but no one was with it. We had to wait about 5 minutes for someone to show up - he's gone to get another car. Otherwise, very pleased.

Customer
Wendy
Reviewed on 14th December 2018
4 out of 5 stars

Prompt service at both drop off and collection. Only criticism is that neither representative wore anything to show who they worked for, only on asking and seeing paperwork did I know. Not so much an issue due to early flights so not so many people around but a little disconcerting.

Customer
Newfree
Reviewed on 12th November 2018
4 out of 5 stars

All as you would hope & expect. Collected quickly & were waiting for us on return. Only criticism is that they drop off & collect in the short stay (orange) car park which adds another £4 to the cost & makes it a bit tricky to find them. Car only did 10 miles.

Customer
Jacqui
Reviewed on 27th October 2018
4 out of 5 stars

We were running late on our way out due to the traffic, but phoned them up and it was all fine. You drop the car in a certain car park and level as told when you phone 15 minutes beforehand. Pick up from the same place, we only had to wait a few minutes to collect too. We chose the option to pay the exit fee on way out, was told was £3.80 but it was in fact £4.00 and can only pay by card, not cash. This is only reason why I marked the review down as would have been very handy to know, after the flight home.

Customer
Anon
Reviewed on 3rd October 2018
4 out of 5 stars

Bit disappointed with the pick up on the first week as my son had to wait along time for his car. Second week called to say 2 cars to pick up had to wait for the second car.

Our customers gave The Gatwick Valet Parking Company an average star rating of 4.8, based on 2309 reviews.