The Gatwick Valet Parking Company Reviews

Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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242 reviews with 4 star rating
Customer
Steven Holt
Reviewed on 25th May 2018
4 out of 5 stars

Took a while for the car to be picked up on arrival even though we phoned up in advance. Very impressed on delivery once we returned to Gatwick. Was in the car park waiting for us.

Customer
Paul Dillon
Reviewed on 18th May 2018
4 out of 5 stars

The car was collected and delivered very promptly. There are two reasons however I did not award 5 stars. At drop off the driver had no ID or uniform and I found it a little disconcerting handing over the keys on this basis, although he did have some paperwork. Also upon my return I found the dashcam had been disconnected and I would rather people did not tamper with equipment they know little about. Claiming it is to save the battery does not wash, it suggests there is something to hide.

Customer
Mark Wilson
Reviewed on 4th April 2018
4 out of 5 stars

Slight delay in meeting us means marked down but otherwise all fine and prompt return of vehicle.

Customer
chris elliott
Reviewed on 3rd April 2018
4 out of 5 stars

Very quick to meet at drop off and pick up. My only BIG issue was that the agent needed to be taken to the North Terminal at pick up and asked me to do it. I didn't feel comfortable.

Customer
Andrew
Reviewed on 7th March 2018
4 out of 5 stars

Took longer than promised over the phone for the driver to arrive to pick up the car but the return was perfect.

Customer
Ann Wade
Reviewed on 12th February 2018
4 out of 5 stars

Always good, put some observations that could make things better. Directions on confirmation never seem to match advice given on phone, ie conf says car park 5,level 6 but in fact it’s car park 6, level one, would just make it easier if you’re not sure where your going. Also, would be nice for car to be waiting when you get there, I always have to wait.

Customer
Olive gorfon
Reviewed on 9th February 2018
4 out of 5 stars

Very good service.

Customer
john
Reviewed on 8th November 2017
4 out of 5 stars

Really friendly team, and good value, only issue was that paperwork stated to go to a specific drop off area, and on the morning when we phoned, got instructed to another that was not so clear as it could have been. but that apart good service and would use them again.

Customer
Hazel Solomon
Reviewed on 2nd November 2017
4 out of 5 stars

The usual prompt service, thank you!

Customer
Brian luker
Reviewed on 1st November 2017
4 out of 5 stars

Great service as usual, we look forward to our next use of your service next February. Thanks.

Our customers gave The Gatwick Valet Parking Company an average star rating of 4.8, based on 2367 reviews.