The Gatwick Valet Parking Company Reviews

Took longer than promised over the phone for the driver to arrive to pick up the car but the return was perfect.

Always good, put some observations that could make things better. Directions on confirmation never seem to match advice given on phone, ie conf says car park 5,level 6 but in fact it’s car park 6, level one, would just make it easier if you’re not sure where your going. Also, would be nice for car to be waiting when you get there, I always have to wait.

Very good service.

Really friendly team, and good value, only issue was that paperwork stated to go to a specific drop off area, and on the morning when we phoned, got instructed to another that was not so clear as it could have been. but that apart good service and would use them again.

The usual prompt service, thank you!

Great service as usual, we look forward to our next use of your service next February. Thanks.

Read the small print. You must phone 15 minutes before you arrive - which I didn't. However the email states Car Park 5 and on arrival I went to CP5 and as there were other companies operating out of that car park they could not help us, hence the phone call. I was told to go to Car Park 6 which was not a problem. On arrival to CP6 Level 1, again there was another company operating and they were the rudest people I have ever met and I made up my mind that I would not use the company again, but my faith was restored when the rep turned up. Photos taken of the car, receipt and car park ticket handed over and off we went. On the return, I called and was told where to go to collect the car. About 10 minutes later the driver arrived and I was good to go. The only thing I would suggest (1) is to make it clear on the email confirmation about Car Park 5 & 6 (2) Reps should wear either a hi-go or badge with company name to distinguish from other operators and (3) opportunity to check for damage if any - hence photos taken of vehicle. I would use this service again.

on the outbound at gatwick the guy was 15 minutes late before turning up was starting to panic .inbound at gatwick the car was waiting and the guy was so helpful, not the same as the first one.

I have been using Park and go for at least 3 years have used the service about 4 times this year, they are efficient polite and intend to use this company in the future.

I love the convenience of chauffeur parking. It works for me. Both drivers for collection and pick up were nice, courteous and professional. Only slight niggle is attention to detail on instructions - says ring x mins before then says something different later, says different destinations to instruction by phone and exit fee differs. As I say, minor details to otherwise fab service that is use again. Thank you.