Terminals Parking - Meet and Greet Reviews

The experience was very good, until the final part. We phoned from the baggage area, left a message as no answer, waited half an hour at drop off zone. Then phoned again, this time someone picked up and he was there in 20 minutes. Shame as I would have scored 5 if that hadn’t of happened.

Very disappointed this trip, late meeting up to collect car out going and drop car back on return. Very Muddy footprints around drivers footwell!!

Very disappointed this trip, late meeting up to collect car out going and drop car back on return. Very Muddy footprints around drivers footwell!!

good service nice friendly staff I have used before and would use again but they don't get 5 stars as my car inside and out always comes back muddy and I have to wash my mats and the inside of my car everytimd. you need to do more to look after people's cars my car mats aren't cheap and after a long flight the last thing you want to do is have to clean your car especially when you left it clean.

Outbound, when we arrived at Heathrow Terminal 5, we had to wait twenty five minutes for a driver to arrive, this is after following the instructions given, and ringing twice more. Our return journey was perfect if only outbound had been the same.

Had a very good arrival and departure service and the staff were polite. On leaving the car park the assistant assured me the ticked was paid for and I could exit immediately but it wasn’t so had to pay an extra charge to exit the car park

Service was generally good. Easy to arrange through park and go. Have used terminals parking before - drop off was relatively smooth but despite calling as instructed on both landing and bag collection - had to wait for car to be delivered. Company quotes a 15 minute wait but despite being late evening and not near rush hour - wait was over 30 minutes. Disappointing.

Service was generally good. Easy to arrange through Park and Go. Have used Terminals Parking before - drop off was relatively smooth but despite calling as instructed on both landing and bag collection - had to wait for car to be delivered. Company quotes a 15 minutes wait but despite being late evening and not near rush hour - wait was over 30 minutes. Disappointing.

Really slow getting the car back - waited around 30 minutes which negates the benefit of having it meet and greet.

Phoned as instructed 30 mins away from airport to drop off car, but went to voicemail.No one came until I phoned again and they said they had no message. I hadn't used meet & greet before, so didn't know that the driver should have given me return collection instructions. On return to airport, no car so had to wait 20 minutes for them to bring the car round. They insisted driver would have given me return instructions, but he hadn't. First number I dialled had full mailbox. Very reasonable price, but organisation of admin a bit haphazard.