Oakwood Parking Reviews

Understaffed, long wait times for minibus back from airport, no one answered phone. I'm puzzled where all the customers money goes? New tarmac and office would be a real benefit.

It's the worst iv had here landed in frozen fog got my cases phoned up you pick us up driver said phone when I'm out side it took me 3 minutes to get too the pick up phone again he said he will be10 minutes we where freezing time hr turned up the he parked the van nowear near out car had too get keys and drag suitcases 50 yards up a dirt track will look elsewhere

On return from my holiday my car was covered in mud even on the roof. Also my dash cam was disconnected, why was this surely they should not of done this?

Don’t not use ! Filthy dirty transfer ! No toilet facilities! Suitcases full of mud from car park ! Car now full of mud from walking through car park with suitcases ! Car had clearly been used as 16 miles more on reader ! Topping it all off we arrived from return flight to car park and told to go and find car in a pitch black muddy car park , having to walk around pressing the key to find car !!!

Dropped off car immaculately clean and in working order. Picked it up looked like it had been in the rac rally. Caked in mud. Engine warning light was on had to drive home in limp mode

Disorganized chaos, very bad drop off and collection from the Airport was a shambles, not enough mini buses on, no orderly que, waited 45min then still could not get on, then to get to the car to find it blocked in.

Awful!!! Not one friendly staff member. Both your receptionists need a lesson in customer service as well as just being civilised. Your driver needs to be told not to call other drivers names.

Incredibly rude staff, both when signing in, and on return. Will not use again.

Having parked at Oak wood several times without any problems this time was different my wife arrived back late on Friday evening the car was parked at the top end of a very dark car park with no lighting and then the next morning I discovered a large dent in the passenger door ( obviously from another door ) as the car is only 2 years and in immaculate condition I’m really disappointed and will not park there again

Well what an absolute disgrace this business is.No drivers to collect from airport running 1 mini bus when you have literally 30+ people waiting & leaving people and young ones to stand in a queue in the early hours and allowing people to barge in front of the queue and to allow this is disgusting .They know the flight arrival times as you have to tell them this when booking so Why only 1 bus ???Then to have to queue AGAIN to collect car keys. After I walked from airport because the wait would have been too long I hasten to add .The staff did not have a clue what they were doing as they had people checking in and collecting cars at the same time Cowboy outfit is doing cowboys a disservice Never ever again stay well clear ….that’s my advice