Oakwood Parking Reviews

Driver picked us up from airport, send he does not load cases as if he breaks his arm who's going to pay his wages ! there were older people there who couldn't lift there cases on top of other suitcases so my husband and son loaded everyones cases. There wasn't enough room on bus for them so he told them to stand in the bus. drove us back without his seatbelt on !!!!

Not a good experience. Read on if you want to find out why. I parked it where I thought it would not be moved on a 4 day trip. When I got back the drivers side mat was very muddy and mud on the drivers side door sill. I knew what condition it was in because I had cleaned the inside and out. The impressions on the mat looked like someone getting in and out with wellingtons on, they had also scrapped off the mud on the bottom of their boot using the drivers side floor sill. They'd managed to scrap in through to the lower paint. It was obvious and couldn't be t-cut out. No, I wouldn't recommend them.

Used Oakwood Parking, Bristol and found the process and the staff first class. I didn't have to wait at all - can't ask for any more than that!

Have used Oakwood on quite a few occasions with no issues and good service. The last one when we arrived to collect early hours of Thursday was very poor. The car was at the top of the car park area bordering on the mud. We were covered in mud by the time we loaded the luggage. There was plenty of room and no excuse. Will look elsewhere in future.

Having to wait in the rain for you to find my car that was buried by other cars, was expecting my car to be at the front ready to load and go.

We have always used Oakwood & had great service but this time we returned to the site & the car wasn't there...it took them 55 minutes to find it & return it whilst stood in the rain...A frustrating end to the holiday.

Wouldn't recommend parking here at all. No system for picking up at airport at all. We just missed the first bus as it was full so okay, we waited 15 minutes for the bus to return. Then we were first in the queue for next bus. The bus came and parked in a different place so people all jumped on and we missed that one too as it was full. No system or order at all. Spoke to driver he said oh not my fault, ring the office if you have a problem. Doesn't matter where you are in the queue or who was there first because you don't know where he's going to park next time he turns up and everybody just jumps on because we all obviously want to get home. I thought when the 3rd bus came he would at least say right you been waiting a while and missed 2 buses so you can get on first but they just don't care.

My experience of this site is a very poor service, on the outward journey no problems, on the return journey it was unbelievable. I phoned as soon as I reached pickup point was told be there shortly, 40 minutes later and 2 more phone calls the bus arrived, When the driver piled every one on there was no room for my wife, I had to get on the bus, go and pick up my car return to the airport to pick up my wife I complained to the driver and at the office but no apologies from anyone from Oakwood Parking. Last time for us to use this service.

Very disappointed, upon arrival no staff available to advise us, one full mini bus parked with other passengers in it, we waited for 20 minutes before heading off to airport. The van was dusty and dirty. The service on the return flight was even worse, all passengers arguing as too many waiting to get on the only one mini bus available. We felt so sorry for the passengers left behind. Disgruntled driver complained that he gets the abuse all the time when the company should employ more drivers. We will not be using this company again.

2nd time used this carpark........and the last!! Bun fight to get on the bus at the airport pickup, driver seemed hurried and clueless. dropped off in car park and told to find own car???even though the returning flight was 2hrs late. Carpark was not lit and was a total lottery as to where it was located, luckily it was dry as stumbling around in an un lit uneven field was a compensation claim in the making !!!