Oakwood Parking Reviews

we arrived at midnight at Oakwood but there is no lighting and we had difficulty finding our car. Probably won't park at Oakwood again.

Car is covered in tree sap and scratches Really not a positive experience with this car park. Have sent them a complaint two days ago and no response! Highly recommend using other car parks.

Very un organized on return, in fact man in car park was very rude. Car was filthy dirty, radio channels changed, both front seats adjusted, car had been driven 5 miles and smelt of smoke .... will not use again.

We have used Park & Go on many occasions with no problems but this time unfortunately we had problems on our return using Oakwood parking at Bristol Airport. They had a seven seat minibus to deal with lots of incoming flights! We were told to ring but nobody picks up the phone! When the driver arrived he was arrogant and rude! He had no order or idea of how to cope and after 45 minutes of waiting when I lost my temper with him, he refused to take us back to our car leaving us stranded at the car park! Will never use Oakwood Parking again, zero customer service!!

On arrival for the outward journey the area to park was very overcrowded and it was difficult to manoeuvre vehicles leading to some what chaotic scenes with cars trying to get in and out. The member of staff there was not at all welcoming. The driver of the minibus was very helpful. For the return journey the driver who met us at the airport did not have our details. Fortunately we had the paperwork to hand. This raised stress levels somewhat. When we reached the car park we were put down in a muddy area resulting in rather dirty cases. Not the best parking we have experienced.

Car was not waiting for us when we returned from holiday so had to wait and then when we did get it it looked like it had been raced through a ploughed field and someone had disconnected our camera in the car.

Where do I start !! Eventually arrived at Oakwood in the the early hours of Sunday morning from a long drive from Newcastle. A bit difficult to find, nearly missed as not very well sign posted. Drove on to a bit of muddy ground, no office, just a grumpy man asking details. Got on a old yellow van and waited for more people to come, other people were ringing the man for pick ups at the airport, he was a bit abrupt asking them there names ( this information is relevant later ). At the airport, people were waiting to be picked up, the man asked their names, in order to see who would get picked up 1st as there were too many people to get on the van. On our return we duly rang the number to let the man know we had arrived at the parking bay as told and have our name as told. We waited at least an hour, if not more, when the van arrived there was a scramble to get on. The man said there were too many people to get on, I said did he not book people in order of who rang 1st !!! like the man said when we arrived, he made an excuse that some people didn't give their name (yeah right !!). So he said we can do this the easy way or the hard way !!! drivers a get on, and the drive their own cars back to the airport and pick up their own suit cases and partners on their return. The traffic in and around the airport was horrendous, and nobody was going to do that, so he said please yourself, sort it out your self !! and left to get in the driving seat. As you can imagine it was chaos, everybody clambering to get in with heavy cases, absolutely awful. It was totally unacceptable the way Oakwood Parking operate. Hope this review will help you when choosing who to use for your parking as it is normally 1st class.

Very awful service. Once I picked my car on my way return, I found it extremely dirty with mud everywhere (upholstery, pedals etc...) I can send you some pictures as evidences. The person was really aggressive also when I picked the car. The van pulled in to the airport, but some random people entered in prior to us, so we had to wait 15 minutes at the airport for the van come in again as there was no room for us. I am expecting some kind of compensation for this poor service. Regards, Bruno

I arrived back at the car park to find my car absolutely filthy! Someone had been using a pressure washer around the property and all the mud had splashed over the car. It took 2 car washes to finally get it clean. Also another car had been parked in front of mine which meant a long wait until the bus driver returned with the keys for it to be moved. I feel there is no respect for the vehicles left with them and will not be using them again

Driver friendly, worst car park, muddy field, no office, no lights to find your car when you get back. They move your car a mile away somewhere ? As we had 2 miles on our gauge. Would not recommend, or use again .... may be cheaper but pay a bit more and park somewhere safer.