Oakwood Parking Reviews

GOING OUT NOT TO BAD. COMING BACK SHAMBLES WAITED 1HOUR FOR PICKUP ONLY 1 MINI COACH ON PICKUPS FOR ABOUT 75 PEOPLE. PEOPLE STANDING IN WRONG PLACES NO SIGNS. BACK AT PARKING ANOTHER WAIT FOR KEYS GOING OUT AND PICKUP KEYS. ALL IN SAME PLACE. COULD NOT FIND CAR, NO LIGHTS. CAR TRAPPED IN ANOTHER 25 MIN WAIT.

We had to wait almost an hour and half in a very long queue in the cold at 2am in the morning. 1 12 seater mini bus with an old chap who struggled getting cases on & off. People were jumping the queue and a middle aged couple got in the front seat after we had been stood waiting an hour the driver did nothing, no apologise given. Then had to queue again at the office to get the keys and then wait for our car as it was blocked in.

Terrible experience on return to collect car, could not get onto the transfer bus as there was lots of people waiting missed 3 buses, I flagged it down because I had a disabled person with me and they just ignored us and drove passed us. Waiting over 1 hour to finally get onto transfer bus.

If i could give a 0 i would! On return journey driver was rude, arrogant and would'nt help with our luggage. Went to collect keys, asked where the car was parked and was told "up there somewhere, either on left or right"!!!! (So were hundreds of other cars).

Poor Service provided. Queued for drop off, and it took 1 hour between calling the company from the airport to actually picking my car up! I don't know where cars are parked up but my car was absolutely covered in dust on collection.

I am a regular customer of yours having stayed there several times. We arrived home at 0300 hrs on the 1st of July and I was horrified to find my vehicle completely covered in bird droppings and I mean completely covered, the next day I spent £10 on a car was and the car was still covered it had hardened on the paint work so I have just spent over 3and a half hours this morning cleaning the car. Very disappointed to say the least.

While everything was ok there was no need to be rude and to put your phone down on me when I called back to be picked up … I will not use this car park any more simply because you have been rude

Avoid this car park. I have used this car park before with no issues. This time it was a total nightmare. They are only using 1 bus to transfer customers and the time you wait either to be taken to the airport or picked up from the airport is staggering. The bus they use is running on its last life, when they picked us up from the airport the back door blew off when they opened snapping the hinges. It took me and another customer to try and wedge it back shut as this was the only bus they have and the driver said she has still got multiple runs to do. I will be paying the extra next time and booking elsewhere.

No help with the suitcases. My car was full of mud. The screen had mud on it and the inside of my car. My tyres were full of mud too. I was very disappointed.

Absolutely disgraceful organisation, car park full of mud, cars parked in muddy field. Transport to airport in dirty mini bus with totally unhelpful staff. On return had to wait quite some time to be collected from pick up point by yet again the dirty mini bus with a very rude and in helpful driver, on return to the parking area no help when asked where the car was parked other than outside the building or in the car park across the road. Would not use this place again or recommend it to anyone, totally in professional and a shambles .